Robert Cano
NORWALK,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
37
37
years of professional experience
Work History
General Manager
Claim Jumper Restaurant
NORWALK, CA
04.2004 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed daily operations and staff schedules to ensure smooth restaurant functioning.
- Oversaw food quality and presentation to maintain brand standards and customer satisfaction.
- Directed staff training and development programs to enhance team performance.
- Ensured compliance with health regulations and safety standards throughout the establishment.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Manager
Carrows Restaurants Inc.
NORWALK, CA
12.1989 - 04.2004
- Trained and supervised staff to enhance service quality.
- Oversaw staff scheduling to meet business demands effectively.
- Managed daily operations to ensure smooth restaurant functioning.
Education
Norwalk High School
Norwalk, CASkills
- Budget management
- P&L management
- Labor cost management
- Inventory management
- Operational management
- Team leadership
- Staff training
Timeline
General Manager
Claim Jumper Restaurant
04.2004 - Current
Manager
Carrows Restaurants Inc.
12.1989 - 04.2004
Norwalk High School