Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Dasing

Tacoma,WA

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

20
20
years of professional experience

Work History

Crew Member

McDonald's
06.2021 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.

Manager

Rupinder Investments
06.2017 - 06.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Chief Operating Officer

Hilltop Land Llc
01.2005 - 08.2015
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
  • Managed procurement activities to secure resource acquisitions at best possible cost.
  • Optimized supply chain logistics, resulting in timely deliveries and reduced inventory costs by implementing just-in-time inventory management.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Education

Associate of Arts - Business Administration And Management

South Plains College
Levelland, TX

Associate of Arts - IT Network Security

Heald
San Francisco, CA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Customer Engagement
  • Store Opening and Closing
  • Complex Problem-Solving

Timeline

Crew Member

McDonald's
06.2021 - 07.2024

Manager

Rupinder Investments
06.2017 - 06.2021

Chief Operating Officer

Hilltop Land Llc
01.2005 - 08.2015

Associate of Arts - Business Administration And Management

South Plains College

Associate of Arts - IT Network Security

Heald

Similar Profiles

CREATE PROFILE
Robert Dasing