Robert Dion
Palm Desert,CA
Summary
Enthusiastic and reliable professional with 20+ years of restaurant experience. Takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Mimmo’s Italian Restaurant - (760)346-9712
10.2017 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Lead Banquet Server
Spherion Staffing-(760)568-3433
09.2015 - 09.2017
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Set up banquet tables and chairs based on event requirements.
Server
Brix Restaurant
05.2012 - 09.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted banquet manager with special events
Education
AA - Computer And Information Sciences
College of The Desert
Palm Desert, CA06.1986
Skills
- Guest Relations Management
- Dining Area Maintenance
- Food and Beverage Pairings
- Stocking and Replenishing
- Suggestive Selling
- High-Volume Dining
- Check Payment Processing
- Wine Service
- Wine Pairings
- Banquet Coordination
- Server Training
Certification
- California Food Handler certificate
- Responsible Beverage Service certificate
Timeline
Server
Mimmo’s Italian Restaurant - (760)346-9712
10.2017 - Current
Lead Banquet Server
Spherion Staffing-(760)568-3433
09.2015 - 09.2017
Server
Brix Restaurant
05.2012 - 09.2015
AA - Computer And Information Sciences
College of The Desert
- California Food Handler certificate
- Responsible Beverage Service certificate
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