Robert Greene
Sugar Hill,GA
Summary
Dynamic Inside Sales Representative with proven expertise in client retention strategies and sales order processing. Demonstrated ability to enhance customer loyalty and drive revenue growth through effective product information dissemination.
Overview
37
37
years of professional experience
Work History
Inside Sales Representative
Pioneer Rubber & Gasket
Tucker, ga
12.2013 - Current
- Managed customer inquiries, providing accurate product information to address needs.
- Processed sales orders and ensured accurate order fulfillment.
- Cultivated strong client relationships, fostering loyalty and repeat business.
- Collaborated with the logistics team to coordinate timely deliveries.
- Conducted market research to identify new sales opportunities regularly.
- Maintained up-to-date knowledge of product specifications and industry trends.
- Provided customers with product information, pricing and availability.
- Responded to customer inquiries promptly and professionally, ensuring high satisfaction levels.
Store Manager
Action Industrial
Savannah, GA
08.2007 - 12.2013
- Oversaw daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Managed inventory levels, achieving stock accuracy to support sales and customer satisfaction.
- Trained and supervised staff to enhance customer service skills and performance.
- Implemented promotional strategies to improve product visibility and sales.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Collaborated with vendors to negotiate pricing and manage supply chain efficiency.
- Prepared monthly reports on sales figures and expenses, providing insights for profit optimization.
- Developed strategies to maximize sales and profitability.
Inside Sales Representative
Pioneer Rubber & Gasket
Tucker, Georgia
12.1996 - 08.2007
- Handled customer inquiries and delivered product information to enhance customer satisfaction.
- Trained employees on best practices and protocols to streamline processes and minimize delays.
- Coordinated multiple sales projects and ensured timely completion to meet client expectations.
- Upsold and cross-sold products to existing customers to maximize revenue.
- Reached and exceeded monthly sales targets through effective sales strategies and techniques.
inside sales
Savannah Rubber & Gasket
Savannah, Georgia
10.1989 - 12.1996
- Executed inside sales processes for potential customers.
- Advised management on strategies to enhance inside sales operations' efficiency and effectiveness.
- Identified process improvement opportunities within inside sales department.
- Completed training programs to enhance skills for global inside sales roles.
- Coordinated sales efforts between multiple departments including field sales, inside sales, logistics and marketing teams.
Education
High School Diploma -
H.V.Jenkins
Savannah, GA06-1989
Skills
- Customer relationship management
- Sales order processing
- Market research
- Product information dissemination
- Client retention strategies
- Inventory management
- CAD / CAM proficient
- 37 years experience in fluid sealing applications and hydraulics
Timeline
Inside Sales Representative
Pioneer Rubber & Gasket
12.2013 - Current
Store Manager
Action Industrial
08.2007 - 12.2013
Inside Sales Representative
Pioneer Rubber & Gasket
12.1996 - 08.2007
inside sales
Savannah Rubber & Gasket
10.1989 - 12.1996
High School Diploma -
H.V.Jenkins