Robert Guenther
Savannah,GA
Summary
I am a returning transfer college student eager to use my strong customer service experience and communication skills to provide outstanding service to a range of clients. I am keen to develop new skills to complement my studies and to progress in the customer service industry while building my career goals.
Overview
15
15
years of professional experience
Work History
Server
Steiner Ranch Steakhouse
Austin, TX
07.2025 - 02.2026
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality in a fine-dining atmosphere with a high volume of guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Upsold wine pairings and menu specials on a regular basis.
- Was a part of an elite serving team built of career servers.
Server
J-prime Steakhouse
Austin, TX
10.2024 - 07.2025
- Delivered exceptional customer service in a fine dining atmosphere.
- Developed an in-depth greeting style to give guests a more intimate experience.
- Upsold wine pairings and menu specials to increase sales.
Assistant Manager
Wine 101
Helotes, TX
05.2023 - 10.2024
- Took care of many members and guests in a wine-oriented restaurant.
- Guided new guests through an extensive wine selection to find out what wine they would enjoy the most.
- Enhanced my wine knowledge here.
- Was responsible for managing employees' schedules and ordering wine for the menu.
Server/Bartender
Aldino At The Vineyard
San Antonio, TX
07.2022 - 05.2023
- Managed my section and moved my way up to a lead server.
- Trained new employees and approved servers checkouts when closing.
- Upsold food and drink specials regularly and would bartend about half of my shifts.
- Learned more about wine here and got back in the flow of being in a restaurant.
Project Manager
Roof Fix
San Antonio, TX
03.2017 - 05.2022
- My obligations were to run production of 3-4 roofing crews and multiple carpentry crews all simultaneously.
- Was responsible for budgeting the jobs, approving sales paperwork, scheduling crews, stopping by sites where crews were working, managed the accountability of the crew, responsibly handled any problems that arose with customers, checked up on completed jobs, sent and approved change orders to contracts and approved crew invoices.
- Budgeting analysis, customer relations, purchasing materials, approving projects given by sales reps, and writing up contracts for roofing projects getting homeowners to sign them.
Banquet Server
Paesanos
San Antonio, TX
08.2014 - 02.2017
- Opened and closed the restaurant, managed opening and closing duties for other servers, trained new servers, upsold menu specials, wine, and cocktails, and tended to large private parties of customers.
- Was part of the banquet team.
- This is where I learned how to serve in a fine dining atmosphere.
Head Server
Stonewerks Big Rock Grill
San Antonio, TX
07.2011 - 07.2014
- Regularly closed down the restaurant, making sure other servers clean and organize the restaurant properly.
- Provided drinks and food to many guests efficiently.
- If there was a guest complaint, management would designate me to take over their service if needed.
- This is where I learned the ins and outs of how a restaurant functions and honed in my skills serving guests in a restaurant.
Education
Associates Degree - Business Administration
Northwest Vista College
San Antonio, TX05.2018
High School Diploma - undefined
Tom C. Clark Highschool
San Antonio, TX05.2011
Skills
- Customer relations
- Communication
- Restaurant service programs
- Food Handlers Certification
- TABC Certification
- Fine Dining Service
- Sales and negotiation
- Quick learner
- Ability to read clients/guests
- Budgeting Projects
- Strong leadership skills
Timeline
Server
Steiner Ranch Steakhouse
07.2025 - 02.2026
Server
J-prime Steakhouse
10.2024 - 07.2025
Assistant Manager
Wine 101
05.2023 - 10.2024
Server/Bartender
Aldino At The Vineyard
07.2022 - 05.2023
Project Manager
Roof Fix
03.2017 - 05.2022
Banquet Server
Paesanos
08.2014 - 02.2017
Head Server
Stonewerks Big Rock Grill
07.2011 - 07.2014
High School Diploma - undefined
Tom C. Clark Highschool
Associates Degree - Business Administration
Northwest Vista College
ACTIVITIES
During my free time, I go to jujitsu classes and learn software programs for music production. I love taking care of my dog and cat, staying active, and exploring the town with my wife. I am excited to be continuing my education at Georgia Southern starting in 2026 for electrical engineering.