Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Johnson

Hartsville,SC

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

33
33
years of professional experience

Work History

General Manager

TLG Peterbilt - Florence
Florence , SC
03.2022 - 12.2024
  • Evaluated current systems and processes and developed plans for updating them as needed.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Managed scheduling, training and inventory control.
  • Manager failing Dealership to over come losses , maintained profit margins throughout employment

Service Manager

TLG Peterbilt -Raleigh
Raleigh , NC
12.2020 - 03.2022
  • Managed expenses and employees
  • More Doubled Gross sales
  • Achieved Platinum Dealership status through Peterbilt
  • Built a unstoppable team

Technician

TLG Peterbilt - Raleigh
Raleigh , NC
08.2020 - 12.2020
  • Out Grossed all other techs in second month of employment
  • Mentored younger techs
  • Increased customer satisfaction

Flat Rate Technician

Palm Peterbilt Gmc Trucks
Fort Lauderdale , Florida
02.1992 - 05.2020
  • Maintained certifications and completed training on systems and components.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Communicated effectively with customers regarding their concerns about the condition of their vehicle.
  • Hired as an Apprentice, continued apprenticeship program for 25 yrs. Mentored 3-4 employees at once over that 25 yr period

Education

Associate of Applied Science - Diesel Technology

SUNY At Morrisville NY
Morrisville NY
05-1991

Skills

  • Sales
  • Advertising and marketing
  • Branding
  • Salary structure/compensation analysis

Timeline

General Manager

TLG Peterbilt - Florence
03.2022 - 12.2024

Service Manager

TLG Peterbilt -Raleigh
12.2020 - 03.2022

Technician

TLG Peterbilt - Raleigh
08.2020 - 12.2020

Flat Rate Technician

Palm Peterbilt Gmc Trucks
02.1992 - 05.2020

Associate of Applied Science - Diesel Technology

SUNY At Morrisville NY
Robert Johnson