Robert Lewis
Columbia,SC
Summary
Detail-oriented Payroll Specialist with expertise in all facets of payroll management. Skilled in training and mentoring team members to improve service quality. Proven leadership in fostering compliance and driving customer success, seeking to contribute to a dynamic team that values diverse personalities.
Overview
8
8
years of post-secondary education
7
7
years of professional experience
Work History
Payroll Specialist
Erskine College
Due West, South Carolina
08.2024 - 07.2026
- Processed biweekly, semi-monthly, and monthly payroll monthly payroll accurately and on schedule for employees across multiple departments.
- Calculated wages, overtime, bonuses, commissions, and deductions while ensuring compliance with federal, state, and company policies.
- Maintained accurate employee payroll records for new hires, terminations, promotions, benefits, tax withholdings, and direct deposit information, facilitating seamless payroll processing.
- Reconciled payroll discrepancies and resolved employee inquiries efficiently, enhancing employee satisfaction and trust in payroll processes.
- Prepared and submitted payroll tax reports, ensuring compliance with labor laws and tax regulations to mitigate legal risks.
- Coordinated with Human Resources and Finance to maintain accurate employee data and payroll records.
- Processed garnishments, wage attachments, and other payroll-related deductions.
- Assisted with year-end payroll activities, including W-2 preparation and payroll audits.
- Maintained confidentiality of sensitive employee and payroll information while ensuring data accuracy and security.
Ambassdor/Call Center Representative
Erskine College
Due West, SC
08.2020 - 08.2024
- Trained and mentored new team members on company policies and customer service standards, facilitating smooth onboarding.
- Trained over 30 new employees, ensuring timely completion of their training period.
- Reviewed and verified 200+ timesheets monthly, ensuring accurate compensation and minimizing payroll errors.
- Reviewed and verified 200+ timesheets monthly, ensuring accurate compensation and reducing payroll errors.
- Collaborated with HR and management to maintain compliance with payroll policies and deadlines.
- Ensured confidentiality of employee payroll records and compliance with company policies.
Campaign Assistant
Town Hall Estates
Due West, USA
06.2023 - 05.2024
- Coordinated daily campaign operations, ensuring effective execution of events, meetings, and volunteer activities.
- Assisted with outreach efforts, connecting with over 500 voters weekly to build community support.
- Interacted with community members during events to raise awareness about the campaign.
- Collaborated with campaign staff to meet deadlines and support successful campaign operations.
- Maintained accurate campaign databases and organized confidential records.
SI Instructor
Erskine College
Due West, USA
08.2019 - 05.2024
- Assisted over 100 students each semester with homework, exam preparation, and understanding of course material.
- Supported 100+ students each semester with homework and exam preparation, enhancing understanding of course material.
- Developed personalized learning strategies based on each student's strengths and challenges.
- Created welcoming environment that encouraged active participation and boosted student confidence.
- Partnered with faculty and tutoring staff to enhance strategies for student academic success.
Customer Service and Compliance Specialist
Dollar General
Due West, USA
08.2021 - 05.2023
- Organized and stocked shelves to maintain product availability and enhance customer experience.
- Assisted over 100 customers per shift, ensuring timely service in a fast-paced retail environment.
- Acknowledged by management for consistently attending shifts and providing excellent customer service.
- Consistently attended shifts and delivered excellent customer service, earning recognition from management.
Farmer Assistant
Bradford Farm Company
Sumter, USA
05.2019 - 08.2020
- Monitored crop conditions and reported issues to supervisors, contributing to optimal yields.
- Assisted in planting, harvesting, and packaging crops, ensuring compliance with quality standards.
- Followed safety procedures while maintaining clean, organized work environment, promoting safety and efficiency.
Education
Bachelor of Science - Business Accountancy
ERSKINE COLLEGE
Due West, SC 08.2019 - 07.2024
Associate of Arts -
SUMTER HIGH SCHOOL
Sumter, SC 08.2016 - 06.2019
Skills
- Customer Service
- Team Leadership
- Organization
- Time Management
- Verbal and written communication
- Technology
- Microsoft Office
- Problem-solving
- Adaptability
- Payroll Experience
- Money Management
- Employee Training
- Timesheet verification
- Data analysis
- Record management
Affiliations
- Erskine College XC and Track Team 2019-2024
- Senior Track and XC Caption (2023-2024)
- Dean List Honors 2022, 2023
Timeline
Payroll Specialist
Erskine College
08.2024 - 07.2026
Campaign Assistant
Town Hall Estates
06.2023 - 05.2024
Customer Service and Compliance Specialist
Dollar General
08.2021 - 05.2023
Ambassdor/Call Center Representative
Erskine College
08.2020 - 08.2024
Bachelor of Science - Business Accountancy
ERSKINE COLLEGE
08.2019 - 07.2024
SI Instructor
Erskine College
08.2019 - 05.2024
Farmer Assistant
Bradford Farm Company
05.2019 - 08.2020
Associate of Arts -
SUMTER HIGH SCHOOL
08.2016 - 06.2019