Results-driven professional with over 20 years of experience in retail and production environments. Expertise in time management and multi-tasking, contributing to improved productivity and customer satisfaction. Ready to leverage skills to drive operational improvements.
Overview
13
13
years of professional experience
Work History
Sales Associate
Dollar General
Vienna, IN
12.2025 - 04.2026
Assisted customers with product selection and inquiries to enhance shopping experience.
Operated cash register accurately, processing transactions and handling cash responsibly.
Maintained clean and organized store layout to ensure efficient operations and customer satisfaction.
Stocked shelves regularly, ensuring product availability and adherence to visual merchandising standards.
Monitored inventory levels, reporting discrepancies to management for timely replenishment.
Provided exceptional customer service by addressing concerns and resolving issues promptly.
Built relationships with customers to encourage repeat business.
Cabinet Finisher
Kitchen Kompact Corporation
Jeffersonville, IN
11.2021 - 07.2024
Resolved production issues promptly, minimizing delays in project timelines.
Utilized time management skills to meet deadlines and prioritize tasks effectively, resulting in the timely completion of work orders.
Contributed to business growth by consistently delivering high-quality finished products that met or exceeded client expectations.
Coordinated with sales representatives to ensure accurate understanding of customer requirements before beginning each project.
Enhanced customer satisfaction through close attention to detail and adherence to design specifications during cabinet finishing.
Area Lead
Amazon Fulfillment
Jeffersonville, IN
10.2013 - 10.2021
Implemented process improvements that enhanced productivity and reduced operational delays.
Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
Trained and mentored new team members on best practices and compliance standards.
Managed inventory control systems to optimize stock levels and reduce waste.
Analyzed performance metrics to identify areas for improvement and drive operational excellence.
Led initiatives focused on enhancing employee engagement and retention within the fulfillment center.
Championed process improvements that led to increased efficiency within the department through research, analysis, and implementation of new strategies.
Fostered a positive work environment by promoting collaboration and open communication among team members.