Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Sanchez

West New York

Summary

Dynamic Service Advisor with expertise in service scheduling and customer engagement. Proven ability to resolve customer inquiries effectively, ensuring satisfaction and fostering loyalty.

Overview

6
6
years of professional experience

Work History

Service Advisor

Subaru of America, Inc
Orangeburg
06.2023 - Current
  • Assisted customers with service inquiries and provided accurate information.
  • Coordinated service appointments using dealership management software.
  • Communicated service recommendations to clients based on vehicle inspections.
  • Managed customer records and documented service history efficiently.
  • Liaised with technicians to ensure timely completion of services.
  • Resolved customer complaints and ensured satisfaction during service visits.

Store Manager

Walgreens
Union City
08.2019 - 05.2023
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised team members and provided training on customer service standards.
  • Oversaw inventory management and implemented efficient stock replenishment processes.
  • Ensured cleanliness and organization of sales floor to enhance customer experience.
  • Coordinated promotional displays and assisted with seasonal merchandising strategies.
  • Recruited, trained and supervised new employees.

Education

High School Diploma -

Memorial High School
West New York, NJ
06-2017

Skills

  • Service scheduling
  • Customer engagement
  • Software proficiency
  • Effective communication
  • Problem solving
  • Time management
  • Relationship building

Timeline

Service Advisor

Subaru of America, Inc
06.2023 - Current

Store Manager

Walgreens
08.2019 - 05.2023

High School Diploma -

Memorial High School

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