Robert Stolicny
Cleveland,OH
Summary
Dynamic Bar Manager with a proven track record at Johnny's Bar, excelling in inventory management and fostering exceptional customer relationships. Spearheaded a team to elevate service standards, introduced popular cocktails, and ensured compliance with health and safety regulations. Known for outstanding mixology expertise and an ability to inspire staff towards excellence.
Overview
17
17
years of professional experience
Work History
Bar Manager
Johnny's Bar
12.2007 - 08.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
Education
GED - General Studies
05.2002
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Bar Management
- Inventory Management
- Organizational ability
- Health codes compliance
- Customer Relationship Building
- Guest Interaction
- Outgoing Personality
- Inventory Control
- Safety awareness
- Customer Relations
- Issue Resolution
- Supply Ordering
- Mixology expertise
- Vendor Management
- Wine and liquor knowledge
Timeline
Bar Manager - Johnny's Bar
12.2007 - 08.2024
RG Drag - GED, General Studies
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