Robert Woodhull
Aurora,CO
Summary
Spent 34 yrs. In the restaurant/hospitality industry and achieved contributions recognized publicly in the media. Will bring valuable customer service skills, management, and leadership. I have extensive experience within the industry including every position ( cook, server, host, busser etc, )
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Denny's Restaurant
10.2021 - Current
- Ran daily operations effectively, delegating responsibilities to manage a staff of 15 members
- Prioritized customer needs and addressed concerns to ensure a positive experience
- Planned, prepared, and organized restaurant when closing for next day's success
- Earned the most five-star reviews in restaurant's history
Front of House Manager
Applebee's Restaurant
08.2018 - 10.2021
- Provide exceptional service
- Maintain the cleanliness and appearance of the restaurant by performing light cleaning duties
- Adhere to corporate health and safety standards by following established protocols
Manager
La Hacienda Mexican Restaurant
05.2014 - 05.2018
- Managed advertising and promotion, presenting at Drake University Campus to attract students and increase customer base
- Skilled in public speaking; made 8 radio commercials with The Des Moines Radio group
- Partnered with community organizers to participate in community events
Assistant Manager
Perkins Restaurants & Bakery
03.2011 - 03.2014
- Manage daily shift, provide customers excellent service, coordinate staff, maintain company standards, etc
Education
Some college - Human Services
SWIC
Creston, IA06.2014
Skills
- Training & development
- Inventory management
- Public Speaking
- Management
- Hospitality
- Kitchen management
- Fast casual experience
- Assistant manager experience
- Supervising experience
- Guest services
- Food industry
- Profit & Loss
- Sales
- Computer skills
- Cash handling
- Food handling
- Serving Experience
- Customer service
- Operations management
- Microsoft Office
- Cost control
- Food management
- Inventory control
- Beverage sales
- Crisis management
- POS
- Team management
- Communication skills
- Food Preparation
- Cooking
- Marketing
- Interviewing
- Budgeting
- Recruiting
- Property management
- Food Safety
- Food production
- Serving
- Basic math
- Typing
- Cash register
- Organizational skills
- Restaurant Management
- Leadership
- Restaurant Experience
- Conflict management
Accomplishments
- Increased sales by [Number]% while reducing food costs by []%, leading to a $[Number] net profit in the last two years.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Certification
- OSHA10, 06/30/27
- Manager SERVSAFE, 12/31/27
- CPR, 06/30/27
Additional Information
I do speak some Spanish also
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Assessments
- Sales skills, Proficient, 05/01/22
- Recruiting, Proficient, 01/01/23
- Food safety, Proficient, 11/01/21
- Work style: Reliability, Proficient, 01/01/24
- Customer focus & orientation, Proficient, 02/01/24
- Food service: Customer situations, Proficient, 02/01/24
ServSafe manager certified
I've been Servsafe certified for over 15 yrs. and have passed each new certification every 5 yrs. with no assistance from a GM or DO. I am very focused on food safety and have extensive knowledge regarding food safety.
Languages
English
Professional Working
Spanish
Limited Working
Timeline
Restaurant Manager
Denny's Restaurant
10.2021 - Current
Front of House Manager
Applebee's Restaurant
08.2018 - 10.2021
Manager
La Hacienda Mexican Restaurant
05.2014 - 05.2018
Assistant Manager
Perkins Restaurants & Bakery
03.2011 - 03.2014
Some college - Human Services
SWIC
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