Executed marketing campaigns to create brand awareness and drive customer acquisition strategies.
Trained successful business development personnel to optimize marketing performance and learn industry.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development. Establishing relationships with owners and property management companies, such as Volunteer Properties, MAA, Ram, Greystar, and Brookside Properties.
Organized trade shows, conferences, seminars, webinars. to promote products and services.
Identified customer needs through research and analysis of data from surveys, focus groups, interviews.
Determined business development opportunities and implemented effective strategy for client acquisition.
Maintained accurate records of all sales activities in CRM systems including contacts made and agreements reached.
Director of Sales and Business Development
Thrive Outdoor Inc.
Chattanooga, TN
06.2016 - 06.2019
Researched competitors' activities in order to gain insights into their strategies and tactics.
Supported sales team members to drive growth and development.
Implemented sales programs by developing field sales action plans.
Built relationships with customers and industry professionals to establish long-term business growth.
Used change methodologies to increase sales and led projects for increased productivity.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Project Manager & Claims Specialist
Kroe Claims & Restoration
Shelbyville, Tn
03.2013 - 06.2016
Facilitated negotiations and settlements for diverse insurance claims.
Obtained notices of completion and compliance certifications from construction administration consultants.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Managed multiple projects with competing deadlines simultaneously.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Submitted budget estimates, progress reports and cost tracking reports.
Project Manager & Consultant
Earnest Contracting
Murfressboro, TN
05.2010 - 03.2013
Maintained open and effective communications with project teams through stand-up meetings to increase productivity.
Planned, organized and managed crews and subcontractors through expert communication and handling of all work orders and purchase orders.
Negotiated pricing and schedules, drawing on thorough knowledge of housing industry and building practices.
Education
Associate of Science - Industrial Electricity & Construction Management
Chattanooga State Community College
Chattanooga, TN
Associate of Science - Business Administration
Motlow State Community College
Lynchburg Tn.
05.2006
Skills
Leadership
Customer liaison
Prospecting skills
Relationship building
Customer relationship management
Contract negotiation and closing tactics
Bid preparation
Risk management
Identifying building costs
Project budgeting
Timeline
Director of Business Development
Apex Restoration DKI
05.2019 - Current
Director of Sales and Business Development
Thrive Outdoor Inc.
06.2016 - 06.2019
Project Manager & Claims Specialist
Kroe Claims & Restoration
03.2013 - 06.2016
Project Manager & Consultant
Earnest Contracting
05.2010 - 03.2013
Associate of Science - Industrial Electricity & Construction Management