Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert (Johnny) Keen

Galloway

Summary

Dynamic server with experience in delivering exceptional customer service and maintaining order accuracy. Proven ability to support team members during busy shifts, enhancing overall service flow and guest satisfaction.

Overview

6
6
years of professional experience

Work History

Server

The Point
Sea Isle City
06.2023 - 09.2023
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took orders accurately and efficiently using POS systems.
  • Supported team members during busy shifts to enhance service flow.

Server

279 Social
Galloway
01.2023 - 06.2023
  • Assisted with food preparation and ensured cleanliness of dining areas for optimal customer experience.
  • Collaborated with kitchen staff to coordinate timely meal delivery for efficient service.
  • Utilized knowledge of menu items to provide accurate and helpful customer assistance.

Server

La Mesa
Galloway
03.2022 - 08.2022
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Host, Busser, Food Runner, Server

Fred and Ethel's
Galloway
11.2017 - 06.2019
  • Delivered exceptional customer service to maximize guest satisfaction.
  • Trained new servers on restaurant procedures and menu items to enhance team efficiency.
  • Arranged dining tables to meet restaurant standards, ensuring readiness for service.

Education

Some College (No Degree) - Arts and Entertainment Management

University of Central Florida
Orlando, FL

Skills

  • POS system operation
  • Order accuracy
  • Timely service delivery
  • Customer service
  • Team collaboration
  • Effective communication

Timeline

Server

The Point
06.2023 - 09.2023

Server

279 Social
01.2023 - 06.2023

Server

La Mesa
03.2022 - 08.2022

Host, Busser, Food Runner, Server

Fred and Ethel's
11.2017 - 06.2019

Some College (No Degree) - Arts and Entertainment Management

University of Central Florida
Robert (Johnny) Keen