Summary
Overview
Work History
Education
Skills
Soccer
Languages
Timeline
Generic

Roberto Picos

Peoria,AZ

Summary

Proven team player and efficient multitasker, I excelled at Chipotle by enhancing customer engagement and streamlining operations. Skilled in safe food handling and clear communication, I boosted service quality and team productivity. Trained new staff, ensuring seamless shift transitions and upholding safety standards, demonstrating initiative and a commitment to excellence. Also being a key factor to making sure costumers expectations were met is that I am bilingual as I am fluent in Spanish.

Overview

2
2
years of professional experience

Work History

Crew Member

Chipotle
05.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Cook

Sonic
05.2022 - 03.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

High School Diploma -

Grand Canyon University
Phoenix, AZ
05.2028

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cleaning
  • Customer Engagement
  • Safe Food Handling

Soccer

I have been playing soccer since I was five years old. I always excelled in communication and even got tom be captain of my high school team and lead them to a state championship.

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Chipotle
05.2023 - Current

Cook

Sonic
05.2022 - 03.2023

High School Diploma -

Grand Canyon University

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Roberto Picos