Roberto M Deniz, Jr.
Jacksonville
Summary
Accomplished, versatile professional with a stellar career history driving organizational success through the strategic leadership of diverse operations. Demonstrated aptitude in the department store and automotive spaces with a wide array of transferable skills suitable for any number of focuses. Highly adept holding full operational and P&L accountability. Repeated success identifying and addressing subpar operations; developing and executing robust action plans to increase productivity, boost employee morale, ensure compliance, negotiate premium terms, and drive stakeholder satisfaction. Exemplary leadership and communication skills with complementary bilingual fluency in English and Spanish. Excel in demanding environments.
Overview
16
16
years of professional experience
Work History
Assistant General Manager
CASH AMERICA PAWN
Jacksonville
01.2014 - Current
- Serve in a multifaceted leadership role revolving around team development and leadership, operations oversight, and ensuring regulatory compliance.
- Utilize established Key Performance Indicator (KPI) metrics to ensure personnel strive toward optimal performance.
Assistant General Manager Sales
SEARS HOMETOWN & OUTLET
Jacksonville
01.2012 - 01.2014
- Orchestrated efforts of a cross-functional team in daily operations. Focused efforts on driving continuous process improvement to slash expenses, facilitate inventory shrink reductions, and ensure customer satisfaction.
- Oversaw and managed the full life cycle recruitment process to identify and hire high-caliber personnel; coordinate subsequent training and mentorship.
- Facilitated leadership development through effective coaching; primed individuals for promotion to drive ongoing company success.
- Held full accountability for acting upon untapped PA and credit opportunities to maximize store ROI.
- Strategically negotiated with vendors to ensure premium terms and pricing to company benefit.
Assistant General Manager
ADVANCE AUTO PARTS
Jacksonville
01.2010 - 01.2012
- Recruited to propel operational success of this $3.5M store with a cross-functional team of 15.
- Distinguished with the Employee of the Month award just three months into tenure.
- Employed transformational leadership to conduct an extensive overhaul of existing inventory processes; identified and eradicated major discrepancies in shipments.
- Strategically negotiated contracts to secure premium pricing/terms to company benefit.
- Developed and implemented a brand-new system for merchandise acquisition; ensure correct barcode entry.
- Slashed shrink rate from 2.0%+ to less than 1.5% within just 90 days.
Education
MBA - Management
American InterContinental University
Hoffman Estates, ILBBA -
American InterContinental University
Hoffman Estates, ILSkills
- Operations Oversight
- Buyers & Supplier Negotiations
- Continuous Process Improvement
- Team Development & Leadership
- Cost Control & Containment
- Policy & Procedure Development
- US Customs Regulations
- Risk Management & Mitigation
- Budget Administration
- Quality Assurance & Control
- Regulatory Compliance
- Stakeholder Communication
Websites
Timeline
Assistant General Manager
CASH AMERICA PAWN
01.2014 - Current
Assistant General Manager Sales
SEARS HOMETOWN & OUTLET
01.2012 - 01.2014
Assistant General Manager
ADVANCE AUTO PARTS
01.2010 - 01.2012
MBA - Management
American InterContinental University
BBA -
American InterContinental University