Robin Bandong
Daly City,CA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Macy's jewelry and watch repair shop
Daly City, CA
10.2024 - Current
- Conducted product demonstrations to highlight features and benefits.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered store and merchandise questions and led customers to wanted items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sales Associate
Target
Daly City, California
06.2023 - 05.2024
- Conducted product demonstrations to highlight features and benefits.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
- Handled customer complaints in a professional manner.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine wants or needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Cleaned shelves, counters and tables to maintain organized store.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
Education
Associate of Arts -
Skyline College
Daly City, CA06-2020
High School Diploma -
Westmoor High School
Daly City, CA07-2014
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Exceeds sales goals
- Problem-solving
- Guest relations
- Teamwork and collaboration
- Retail store operations
- Meeting deadlines
- Sales development
- Cash handling
- Merchandising
- Sales trends
- Sales training
- Flexible schedule
- Hospitality and accommodation
- Positive and professional
- Customer engagement
- Problem-solving skills
- Time management
- Store opening and closing
- Friendly and outgoing
- Cash register operation
Timeline
Sales Associate
Macy's jewelry and watch repair shop
10.2024 - Current
Sales Associate
Target
06.2023 - 05.2024
Associate of Arts -
Skyline College
High School Diploma -
Westmoor High School