Robin Keer
Bryn Mawr,PA
Summary
Dynamic Deli Manager with a proven track record at Acme Markets, Inc, excelling in inventory control and team leadership. Mastered cost reductions by minimizing waste, enhancing customer satisfaction through prompt issue resolution, and elevating food safety standards. Skilled in staff training and supervision, ensuring top-notch service and compliance. Effectively manage personnel and business operations to handle demanding Area of expertise needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory, and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
Overview
32
32
years of professional experience
Work History
Deli Manager
Acme Markets, Inc
Paoli, PA
10.1992 - 09.2024
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
Education
High School Diploma - General Studies
Radnor High School
Radnor, PA06.1979
Skills
- Customer Service
- Task Delegation
- Employee Supervision
- Inventory Management
- Team direction
- Ordering Supplies
- Food Safety Compliance
- Staff Training
- Product Rotation
- Merchandising Strategies
- Sanitation Standards
- Cost Reductions
- Waste Reduction
- Promotional understanding
- Team Collaboration
- Worker Training
- Food Safety
- Opening and closing procedures
- Staff Management
- Food safety understanding
- Safety Training
- Supplies Purchasing
- Supply Ordering
- Critical Thinking
- Inventory Control
- Service Training
- Work Station Assignments
Timeline
Deli Manager
Acme Markets, Inc
10.1992 - 09.2024
High School Diploma - General Studies
Radnor High School