Robin Kuykendall
Henderson ,TX
Summary
Proactive and results-oriented professional with a proven track record at McDonald's, excelling in customer service and teamwork. Demonstrated ability to multitask and maintain organization, enhancing operational efficiency. Skilled in cleaning and sanitizing, with a commitment to providing exceptional guest experiences. Achieved significant improvements in customer satisfaction and retention through effective collaboration and time management.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Henderson, TX
01.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Front Desk Assistant
One on One Fitness
Henderson, TX
03.2021 - 07.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- I signed people up for memberships, showed them around the gym and also did childcare.
Crew Member
Chick-fil-A
Henderson, TX
01.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Waitress
Hushpuppies
Henderson, TX
06.2021 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Henderson High School
Henderson05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning and sanitizing
- Flexible schedule
Timeline
Crew Member
McDonald's
01.2025 - Current
Crew Member
Chick-fil-A
01.2022 - 08.2023
Waitress
Hushpuppies
06.2021 - 11.2022
Front Desk Assistant
One on One Fitness
03.2021 - 07.2023
Henderson High School