Rocio Alba
West Palm Beach
Summary
Professional with experience in prescription processing and customer service within a healthcare setting. Managed the ordering of medications from wholesalers, ensuring accurate record-keeping of incoming shipments. Demonstrated effective communication skills while providing education materials about medications to patients, contributing to improved patient understanding and compliance. Maintained confidentiality and adhered to HIPAA regulations while processing medication orders and filing prescriptions both electronically and manually.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Medflorida Pharmacy
Deerfield Beach
11.2023 - Current
- Provided education materials about medications to patients upon request.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Managed filing of prescriptions, both electronically and manually.
Education
Bachelor of Science -
Martires De Chile
Havana, Cuba05-2007
Some College (No Degree) - Pharmacy
Florida Vocational Institute
Miami, Florida Skills
- Prescription processing
- Customer service
- Quality assurance
- Team collaboration
- Compliance awareness
- Effective communication
- Data entry
- Answering customer questions
- Problem-solving skills
- Labeling prescriptions
- Confidentiality and HIPAA
- Interpreting and processing medication orders
- Prescription filling
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Pharmacy Technician
Medflorida Pharmacy
11.2023 - Current
Bachelor of Science -
Martires De Chile
Some College (No Degree) - Pharmacy
Florida Vocational Institute