Rocio Coral Juarez
Austell,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2027
2027
years of professional experience
Work History
Telemarketer
El Maizal
Kennesaw, GA
- Managed customer inquiries effectively, ensuring a positive experience.
- Adapted sales techniques to meet diverse customer needs and preferences.
- Provided training support to new team members on best practices in telemarketing.
- Answered calls, took messages, and transferred calls to correct individuals.
- Informed current and prospective customers of promotions and new or upgraded products.
- Asked pertinent questions to understand customer requirements.
- Followed up with customers to solicit further sales.
- Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
Accountant
DF General Construction
Austell, GA
01.2023 - 03.2026
- Processed invoices and payment applications, ensuring accuracy and timely posting to accounts.
- Reconciled customer accounts, addressing discrepancies to maintain accurate financial records.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Accounts Receivable Clerk
Diaz Foods
Atlanta, Ga
08.2022 - 12.2022
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Posted customer payments by recording cash, checks, and credit card transactions.
Accounting Clerk
Market Value Foods
Marietta Ga
05.2013 - 06.2016
- Processed and recorded daily transactions accurately in accounting software.
- Reconciled bank statements with internal records to ensure financial accuracy.
- Assisted in preparation of monthly financial reports for management review.
- Collaborated with team members to streamline invoicing procedures, improving efficiency.
- Trained new staff on accounting software and company policies to enhance productivity.
- Managed accounts payable and receivables and payroll.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
Education
Universidad Del Atlantico
Tamaulipas, MexicoSkills
- Customer service
- Email and telephone etiquette
- Data entry
- Account management
- Documentation
- Sales proficiency
- Product sales
- Complaint resolution
Timeline
Accountant
DF General Construction
01.2023 - 03.2026
Accounts Receivable Clerk
Diaz Foods
08.2022 - 12.2022
Accounting Clerk
Market Value Foods
05.2013 - 06.2016
Telemarketer
El Maizal
Universidad Del Atlantico