Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roderick Durham

Fay,NC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

5
5
years of professional experience

Work History

Assistant General Manager

Bojangles' Famous Chicken 'n Biscuits
03.2022 - 09.2022
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Built customer loyalty by devising promotions and products according to customer needs and budget.
  • Oversaw computer database and physical filing systems.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.

Laborer

Michael Elliott Painting And Construction
08.2018 - 02.2022
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Organized materials, tools and equipment to supply team members.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Maintained and repaired facilities, equipment and tools.

Home Maker

St. Joseph Of The Pines Retirement Community
01.2012 - 11.2012
  • Completed dusting, washing dishes, laundry and vacuuming for patients.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
  • Used wheelchairs and equipment to assist with patient ambulation in room, hallways and bathroom.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Education

GED -

Ben L. Smith High School
Greensboro, NC
07.1988

Skills

  • Management Training
  • AS9100 Management System
  • Performance Monitoring and Evaluation
  • Sales Promotion

Timeline

Assistant General Manager

Bojangles' Famous Chicken 'n Biscuits
03.2022 - 09.2022

Laborer

Michael Elliott Painting And Construction
08.2018 - 02.2022

Home Maker

St. Joseph Of The Pines Retirement Community
01.2012 - 11.2012

GED -

Ben L. Smith High School

Similar Profiles

CREATE PROFILE
Roderick Durham