RODRICK RANDALL
Atlanta,GA
Summary
Dedicated Customer Service and Sales professional with knowledge of service delivery. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
22
22
years of professional experience
Work History
SALES ASSOCIATE
FAIRWAY LAWNS
01.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Currently in Top 1 percentile for sales
CLIENT ADVISOR
CAPITAL ONE
08.2018 - 11.2023
- Informed and suggested new banking products to customers
- Assisted customers in depositing and withdrawing cash
- Manage over F5 customer calls per day
CLIENT SERVICE REPRESENTATIVE
LOUIS VUITTON - LVMH
02.2016 - 07.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Communicated with clients regarding account services% statements% and balances
- Increased sales by -0x
BENEFIT ADVISOR
ONE EXCHANGE
08.2002 - 12.2015
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone% email% and in-person interactions
- Remained in Top 1 percentile of sales for duration of employment
Education
Diploma -
Duncanville High School
Duncanville, TX05.2001
Skills
- Sales
- Customer Service
- Ability to Work in Teams
- Communication Skills
- Ability to Multitask
- Adaptability
- Computer Skills
- Active Listening
- Customer Engagement
- Relationship Building
- Customer care
- Product description
Personal Information
Title: SALES/CUSTOMER SERVICE
Timeline
SALES ASSOCIATE
FAIRWAY LAWNS
01.2024 - Current
CLIENT ADVISOR
CAPITAL ONE
08.2018 - 11.2023
CLIENT SERVICE REPRESENTATIVE
LOUIS VUITTON - LVMH
02.2016 - 07.2018
BENEFIT ADVISOR
ONE EXCHANGE
08.2002 - 12.2015
Diploma -
Duncanville High School
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