Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rodrigo Bazan

Boca Raton

Summary

Dynamic customer service professional with extensive experience at Target, excelling in cash handling and issue resolution. Proven track record of enhancing guest satisfaction through personalized interactions and efficient problem-solving. Recognized for fostering strong relationships and optimizing store operations, being patient and understanding, and contributing to a seamless shopping experience.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
10.2023 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

Cashier

City of Boca Raton
05.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Honey Baked Ham
05.2022 - 09.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Associate Of Arts - Business

Palm Beach State College
Boca Raton, FL

High School Diploma -

West Boca Raton High School
Boca Raton, FL
05.2023

Skills

  • Customer service
  • Cash handling
  • Sales support
  • Strong empathy
  • Stress tolerance
  • Issue resolution
  • Patience with guests
  • Proactive

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Guest Advocate

Target
10.2023 - Current

Cashier

City of Boca Raton
05.2023 - 09.2023

Cashier

Honey Baked Ham
05.2022 - 09.2022

Associate Of Arts - Business

Palm Beach State College

High School Diploma -

West Boca Raton High School

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Rodrigo Bazan