Roemer Glover
Antioch,CA
Summary
Dynamic and detail-oriented professional with experience as a Ramp Agent at Oakland Airport, excelling in customer service and communication. Proven ability to enhance operational efficiency through effective teamwork and problem-solving. Skilled in safely operating ground service equipment while maintaining compliance with safety regulations. Adaptable and committed to delivering exceptional results in fast-paced environments.
Overview
2024
2024
years of professional experience
Work History
Ramp Agent
Oakland Airport
- Assisted in loading and unloading baggage and cargo from aircraft.
- Operated ground service equipment to ensure efficient ramp operations.
- Communicated with flight crew to coordinate safe and timely departures.
- Conducted safety checks on equipment before use to maintain compliance.
- Collaborated with team members to streamline workflow during peak hours.
- Maintained cleanliness and organization of ramp area for operational efficiency.
- Adapted quickly to changing weather conditions while performing tasks safely.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Delivery Driver
Amazon
06.2022 - 04.2023
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Maintained accurate records of deliveries, ensuring timely updates in tracking systems.
- Communicated effectively with customers to provide delivery updates and address inquiries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Food Handler
In-N-Out Burger
Antioch, CA
12.2018 - 06.2019
- Ensured food safety by adhering to hygiene and sanitation protocols.
- Assisted in food preparation, maintaining quality standards and presentation.
- Operated kitchen equipment safely, following operational guidelines for efficiency.
- Collaborated with team members to streamline service processes during peak hours.
- Responded effectively to customer inquiries, enhancing overall dining experience.
- Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
Education
Welding
Los Medamos College
Pittsburg, CAHigh School Diploma -
Live Oak High School
Antioch, CA2018
Skills
Customer service
Ability to work independently as well as team player
Communication skills
Adaptable and able to learn
Organizational skills
Problem solving
Timeline
Delivery Driver
Amazon
06.2022 - 04.2023
Food Handler
In-N-Out Burger
12.2018 - 06.2019
Ramp Agent
Oakland Airport
Welding
Los Medamos College
High School Diploma -
Live Oak High School