Roger Parrett
Moraine,OH
Summary
Customer-oriented Store Manager offering over 7 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
1
1
year of professional experience
Work History
Store Manager
Oreily's Auto Parts
Miamisburg, OH
08.2023 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Education
High School Diploma -
Kettering Fairmont High School
Kettering, OH05-2009
Skills
- Competitor Monitoring
- Store Merchandising
- Team Development
- Loss Prevention
- Store operations oversight
- Operational budgeting
- Shift Scheduling
- Revenue Generation
- Partnership Building
- Customer Service Management
- POS Systems
- Supply Ordering
- Retail Inventory Management
- Employee Training
- Payroll Management
- Promotional planning
- Store opening and closing procedures
- Cash Management
- Outstanding communication skills
- Staff Management
- Order Management
- Customer Service
- Performance Reviews
- Staff Supervision
Timeline
Store Manager
Oreily's Auto Parts
08.2023 - Current
High School Diploma -
Kettering Fairmont High School
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