Ronald Broughton

• Recruited, trained and empowered employees to achieve key performance indicators.
• Delegated work to staff, setting priorities and goals.
• Built and maintained loyal, long-term customer relationships through effective account management.

• Reviewed inventory levels and ordered supplies to keep products in stock.
• Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
• Conducted regular training sessions for staff on new technologies and customer service best practices.
• Conducted performance reviews and provided constructive feedback to staff members.
• Managed service staff to ensure customer satisfaction and compliance with company policies.

• Ensured that all equipment was properly maintained and calibrated according to safety standards.
• Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.
• Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
• Participated in meetings with local government representatives in order to discuss issues related to ambulance services.
• Developed strong rapport with other medical professionals to foster quality and efficient patient care.

Firefighter

Driver

Paramedic