Ronald Favia
Sheridan,IL
Summary
Dedicated to optimizing operations and driving cost reductions, strong leader and problem-solver committed to enhancing organizational efficiency. Independent decision-making skills and sound judgment consistently contribute to the success of the company. Focus on streamlining processes to make a positive impact on overall business outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Manager
Jeff Perry Buick GMC
08.2024 - 12.2024
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Monitored service staff performance and provided feedback for improvement.
- Resolved customer complaints in professional and timely manner.
Journeyman Automotive Service Technician
Hawk Chevy Cadillac of Joliet
11.2023 - 08.2024
- Diagnosed and troubleshot problems, repairing, and restoring vehicles to peak performance.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of vehicle issues.
- Completed customer repairs and warranty services according to manufacturer specifications.
Automotive Technician
McCoy's Service
06.2023 - 11.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Read and followed technical documentation to complete accurate repairs.
Automotive Technician
Gjovik Auto
02.2023 - 06.2023
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed vehicle data using advanced diagnostic equipment.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Automotive Technician
Christian Brothers Automotive Corporation
01.2023 - 02.2023
- Changed, rotated, and balanced tires on different types of vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Journeyman Automotive Service Technician
D'Arcy Buick GMC
11.2020 - 12.2022
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of automotive issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Read and followed technical documentation to complete accurate repairs.
Service Technician
Sandoval Buick GMC
01.2020 - 08.2020
- Performed comprehensive mechanical and engine maintenance to improve vehicle functionality.
- Expertly identified and rectified mechanical and engine issues, showcasing advanced technical skills and accuracy.
- Carried out repairs in alignment with manufacturer guidelines to guarantee high standards of quality and dependability.
- Upheld a tidy and systematic work environment to enhance safety and maximize operational efficiency.
- Conducted thorough mechanical and engine repairs to enhance overall vehicle performance.
- Skillfully diagnosed and resolved mechanical and engine malfunctions, demonstrating precision and technical expertise.
- Executed repairs in strict accordance with manufacturer specifications, ensuring quality and reliability.
- Maintained a clean, organized workspace to promote safety and optimize operational efficiency.
Service Technician
Dan Tobin Buick GMC
04.2017 - 01.2020
- Conducted comprehensive mechanical and engine repairs, ensuring optimal vehicle performance
- Diagnosed and resolved mechanical and engine malfunctions with precision
- Executed all repairs in strict adherence to manufacturer guidelines
- Maintained a clean and organized work environment to promote safety and efficiency
Skills
- Team leadership
- Task delegation
- Reliable and responsible
- Rapport building
- Operational efficiency
- Schedule management
- Service documentation
Certification
GM Certified Technician
Timeline
Service Manager
Jeff Perry Buick GMC
08.2024 - 12.2024
Journeyman Automotive Service Technician
Hawk Chevy Cadillac of Joliet
11.2023 - 08.2024
Automotive Technician
McCoy's Service
06.2023 - 11.2023
Automotive Technician
Gjovik Auto
02.2023 - 06.2023
Automotive Technician
Christian Brothers Automotive Corporation
01.2023 - 02.2023
Journeyman Automotive Service Technician
D'Arcy Buick GMC
11.2020 - 12.2022
Service Technician
Sandoval Buick GMC
01.2020 - 08.2020
Service Technician
Dan Tobin Buick GMC
04.2017 - 01.2020
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