Ronald Mims
Canton,AL
Summary
Dynamic professional with extensive experience as a Restaurant Shift Manager at McDonald's, excelling in inventory control and customer complaint resolution. Proven ability to enhance team performance through effective training and task delegation, resulting in improved service delivery and customer satisfaction. Committed to fostering a collaborative and efficient work environment.
Overview
2026
2026
years of professional experience
Work History
Restaurant Shift Manager
McDonald's Restaurant
Clanton
2026 - 01.2026
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored team members on operational procedures and customer service techniques.
- Managed inventory levels, reducing waste through effective stock management practices.
- Implemented training programs that improved staff performance and consistency in service delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Team Leader
Kumi Manufacturing Alabama LLC
Clanton, AL
05.2023 - 10.2025
- Led team in daily production activities, ensuring adherence to safety protocols and operational standards.
- Streamlined workflow processes, enhancing efficiency and reducing downtime in manufacturing operations.
- Mentored and trained new employees on equipment usage and safety procedures, fostering a culture of continuous improvement.
- Coordinated with cross-functional teams to resolve production issues and maintain quality control standards.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Service Dispatcher
TQL
Tampa, FL
01.2023 - 03.2023
- Coordinated daily dispatching operations to optimize service delivery.
- Managed communication between clients and drivers to ensure timely updates.
- Utilized transportation management software for tracking shipments and scheduling.
- Assisted in resolving customer inquiries and issues promptly and effectively.
- Collaborated with team members to streamline workflow processes and reduce delays.
Machine Operator/Assembler
Adient US
Clanton, AL
06.2019 - 11.2022
- Operated assembly machines to produce high-quality automotive components.
- Conducted quality checks to ensure compliance with industry standards.
- Collaborated with team members to optimize assembly line efficiency.
- Performed routine maintenance on equipment to minimize downtime.
- Trained new employees on machine operation and safety protocols.
Education
Certificate - Dental Assisting
Fortis Institute
Birmingham, AL10.2021
High School Diploma -
Verbena High School
Verbena, AL05.2019
Skills
- Cash handling oversight
- Task delegation
- Inventory control
- Customer complaint resolution
- Order management
Timeline
Team Leader
Kumi Manufacturing Alabama LLC
05.2023 - 10.2025
Service Dispatcher
TQL
01.2023 - 03.2023
Machine Operator/Assembler
Adient US
06.2019 - 11.2022
Restaurant Shift Manager
McDonald's Restaurant
2026 - 01.2026
Certificate - Dental Assisting
Fortis Institute
High School Diploma -
Verbena High School