Ronni Hale
Seattle,WA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Property Manager
Luma
11.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Communicated effectively with owners, residents, and on-site associates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Fitness Facilitator
Emerald City Athletics
10.2023 - 02.2024
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Identified areas in need of improvement and implemented solutions.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Developed customized training materials, enhancing participant comprehension and retention of key concepts.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Service Coordinator
Jeep Of Seattle
01.2023 - 10.2023
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Assessed customer needs and developed solutions to meet needs.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Managed and coordinated service teams to achieve successful completion of service projects.
- Prepared reports on service performance metrics and key indicators for management review.
Education
Associate of Arts - Business Administration
Renton Tech College High School Completion
Renton, WA06.2021
High School Diploma -
Hazen Senior High School
Renton, WA08.2018
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Administrative Support
- Property Management Expertise
- Property accountability
- Software Utilization
- Microsoft Office
- Decision-Making
- Administrative Leadership
- Creative and Adaptable
- Sales and Marketing
Timeline
Property Manager
Luma
11.2023 - Current
Fitness Facilitator
Emerald City Athletics
10.2023 - 02.2024
Service Coordinator
Jeep Of Seattle
01.2023 - 10.2023
Associate of Arts - Business Administration
Renton Tech College High School Completion
High School Diploma -
Hazen Senior High School
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