ROSA MONTERO OLIVA
Winston-Salem,NC
Summary
Known for efficiency and effectively completing job tasks with upon-agreed deadlines. Proactive and dedicated, with a strong emphasis on time management and collaboration. Willing to learn new things and have more experience. Self-motivated and open to working a variety of shifts.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
2022.04 - Current
- Am in charge of taking orders from customers
- Work at the cash register
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
Packer
Ralph Lauren Warehouse
2021.08 - 2021.12
- Examined orders for labeling, packaging, and contents
- Wrapped and boxed items quickly and correctly, maintaining uniformity to meet fulfillment targets
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Sales Representative
Boost Moblie
2021.01 - 2021.08
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Processed payments and made sure customers accounts were up to date.
Hostess
Tokyo Japanese Steakhouse
2019.12 - 2020.03
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
High School Diploma -
Parkland High School
Winston-Salem, NC06.2021
Skills
- Customer Service
- MS Microsoft
- Multitasking
- Creativity
- Problem Solving
- Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's
2022.04 - Current
Packer
Ralph Lauren Warehouse
2021.08 - 2021.12
Sales Representative
Boost Moblie
2021.01 - 2021.08
Hostess
Tokyo Japanese Steakhouse
2019.12 - 2020.03
High School Diploma -
Parkland High School