Rhashied Correia
New Bedford,MA
Summary
Driven professional with a robust background in sales and customer service, notably at AT&T Wireless. Excelled in upselling and client retention, leveraging exceptional customer service and problem-solving skills. Demonstrated proficiency in retail loss prevention and cash handling accuracy, contributing significantly to team success and exceeding sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
AT&T Wireless
Raynham, MA
05.2024 - Current
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Verizon Wireless
Plymouth, MA
12.2022 - 05.2024
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Tracked sales performance metrics to identify trends in market place.
- Upsold additional items based on customer interests and needs.
Package Handler
Crown Automotive Sales Co. Inc.
Marshfield, MA
08.2022 - 11.2022
- Labeled parcels accurately according to company guidelines.
- Managed inventory levels by tracking incoming and outgoing packages.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Assisted in training new employees on package handling processes.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Checked all outgoing shipments to ensure accuracy of contents.
Cashier
Honey Dew Donuts
Brockton, MA
04.2021 - 02.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
Food Service Associate
Brockton Hospital
Brockton, MA
08.2020 - 03.2021
- Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
- Stocked shelves with inventory items according to company guidelines.
- Monitored food temperatures during cooking and serving processes.
- Inspected dining areas regularly to ensure they met health code requirements.
- Ensured that all dishes were properly plated before serving them to guests.
- Followed all health department standards for sanitation and hygiene.
- Cleaned kitchen surfaces, utensils and equipment after each shift.
Education
High School Diploma -
Brockton High School
Brockton, MA06-2022
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Feedback implementation
- Time management
- Client retention strategies
- Exceptional customer service
- Reliable and punctual
- Multi-tasking strength
- Cash handling accuracy
- Professional demeanor
- Adapt to diverse groups
- Goal oriented
- Listening skills
- Problem-solving skills
Languages
English
Native/ Bilingual
Spanish
Professional
Portuguese
Professional
Cape Verdean Creol
Native/ Bilingual
Timeline
Sales Associate
AT&T Wireless
05.2024 - Current
Sales Associate
Verizon Wireless
12.2022 - 05.2024
Package Handler
Crown Automotive Sales Co. Inc.
08.2022 - 11.2022
Cashier
Honey Dew Donuts
04.2021 - 02.2022
Food Service Associate
Brockton Hospital
08.2020 - 03.2021
High School Diploma -
Brockton High School
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