Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosalineda Destinas

Pompano Beach,FL

Summary

Experienced and friendly Hostess with expertise in greeting, seating, and guiding guests at a busy restaurant. Proven ability to schedule dining reservations and effectively address guest requests and complaints. Committed to delivering the highest quality of service with energy and punctuality.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Pelican Grand Beach Resort
Fort Lauderdale, FL
05.2023 - Current
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Hostess

Tortuga Bar and grill
Fort Lauderdale, FL
01.2022 - 04.2023
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Handled cash payments and reconciled daily transactions accurately.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Education

Associate of Arts - Architecture

Broward College
Fort Lauderdale, FL
12-2024

Skills

  • Dining customer service
  • Conflict Resolution
  • High-volume dining
  • Guest Relations Management
  • Dining crew workflow optimization
  • Table setting arrangements

Languages

English
Native/ Bilingual
Haitian creole
Native/ Bilingual
French
Limited

Timeline

Restaurant Hostess

Pelican Grand Beach Resort
05.2023 - Current

Hostess

Tortuga Bar and grill
01.2022 - 04.2023

Associate of Arts - Architecture

Broward College

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Rosalineda Destinas