Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosario Ruelas

Yakima,WA

Summary

Dynamic Closing Team Lead at Target with expertise in closing processes and team management. Recognized for enhancing efficiency and compliance, while mentoring staff to elevate performance. Proven problem-solver adept at optimizing workflows and driving team productivity, ensuring exceptional results in a fast-paced retail environment.

Professional leader with extensive experience in managing closing operations and driving team success. Known for strong collaboration skills and ability to adapt to changing needs to ensure seamless workflow. Skilled in conflict resolution and operational efficiency, valued for reliability and results-driven approach.

Overview

11
11
years of professional experience

Work History

Closing Team Lead

Target
08.2023 - Current
  • Leveraged strong organizational skills to effectively prioritize workload distribution among team members according to individual strengths and capabilities while still meeting critical deadlines consistently throughout each project phase.
  • Oversaw regular audits of closed files to ensure compliance with regulations and industry standards, minimizing risk exposure for the organization.
  • Recognized for exceptional leadership skills by consistently receiving positive performance reviews from both peers and supervisors throughout tenure as Closing Team Lead.
  • Improved closing efficiency by streamlining processes and implementing best practices.
  • Optimized workflow processes to maintain a high level of efficiency within the closing department without sacrificing quality or accuracy.
  • Resolved complex issues swiftly by identifying root causes, collaborating with relevant stakeholders, and implementing effective solutions.
  • Enhanced team productivity by providing clear guidance, setting expectations, and offering support.
  • Managed multiple projects simultaneously while meeting deadlines and ensuring consistency across all tasks performed by the team.
  • Mentored junior staff members to develop their skills, contributing to the overall growth of the team''s performance levels.
  • Continually evaluated existing systems and procedures to identify areas ripe for improvement; subsequently implemented changes that led to increased overall efficiency and effectiveness within the department.
  • Generated detailed reports on team performance metrics that informed strategic decision-making at higher management levels within the company.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Visual Merchandising Team Lead

Target
09.2021 - 08.2023
  • Adapted quickly to changing market trends by continuously updating product assortments and display concepts accordingly.
  • Mitigated potential losses due to theft or damage by implementing effective security measures within display designs.
  • Implemented seasonal visual merchandising updates, keeping the store fresh and engaging for customers throughout the year.
  • Organized special events such as fashion shows or product launches, providing an immersive experience for customers while showcasing new collections or offerings.
  • Created eye-catching signage and promotional materials that effectively communicated key messages to customers.
  • Continuously developed professional skills by attending industry conferences, workshops, and webinars to stay current on the latest trends and best practices in visual merchandising.
  • Contributed to a positive work environment by fostering teamwork among fellow employees and consistently providing constructive feedback.
  • Enhanced store aesthetics by designing and implementing visually appealing merchandise displays.
  • Managed inventory levels efficiently, ensuring optimal product availability and timely replenishment.
  • Conducted regular store audits to ensure compliance with company policies and visual presentation standards.
  • Optimized space utilization within the store layout, improving shopping flow and overall customer experience.
  • Developed strong partnerships with vendors to secure exclusive products, promotions, and support for in-store events.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Utilized paper, fabric and props to create displays.

Style Consultant

Target
09.2017 - 09.2021
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.

Guest Associate

Target
07.2014 - 08.2016
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Resolved guest issues in a timely manner, maintaining professionalism and empathy at all times.
  • Managed front desk operations during busy periods, effectively prioritizing tasks without sacrificing attention to detail or customer care quality.
  • Coordinated with housekeeping staff to ensure prompt room availability and optimal cleanliness standards for incoming guests.

Education

High School Diploma -

East Valley High School
Yakima, WA
06-2011

Skills

  • Closing process expertise
  • Team management
  • Coaching and mentoring
  • Task delegation
  • Employee training
  • Stock replenishment
  • Merchandising strategies
  • Store maintenance
  • Store security
  • Store audits
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Store operations

Languages

Spanish
Professional Working

Timeline

Closing Team Lead

Target
08.2023 - Current

Visual Merchandising Team Lead

Target
09.2021 - 08.2023

Style Consultant

Target
09.2017 - 09.2021

Guest Associate

Target
07.2014 - 08.2016

High School Diploma -

East Valley High School

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Rosario Ruelas