Rose Kingsley
Kirkville
Summary
Dynamic and dedicated crew member with extensive experience at Dairy Queen Grill & Chill, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of cleanliness and food safety. Recognized for enhancing customer satisfaction and efficiently managing orders during peak hours. Strong attention to detail and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
Butler, PA
08.2025 - 01.2026
- Provided exceptional customer service through friendly interactions and prompt order fulfillment.
- Operated kitchen equipment and followed food safety protocols to ensure quality standards.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Maintained cleanliness of dining area and kitchen to uphold health regulations consistently.
- Prepared menu items according to specifications, ensuring timely delivery of food orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Dishwasher
Olive Garden
Clay, NY
05.2021 - 12.2024
- Operated dishwashing equipment efficiently to maintain cleanliness standards.
- Ensured proper sanitation practices in accordance with health regulations.
- Assisted kitchen staff by providing clean dishes, utensils, and glassware promptly.
- Organized dish storage areas for optimal workflow and easy access.
Crew Member
Dunkin' Brands
Bridgeport, NY
01.2025 - 04.2025
- Managed cash register transactions accurately, ensuring balanced cash drawers at shift end.
- Engaged with customers to gather feedback, enhancing overall dining experience and satisfaction.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
McDonald's
Syracuse, NY
05.2023 - 06.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
High School Diploma -
East Syracuse Minoa Central High School
East Syracuse, NY07-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Attention to detail
Timeline
Crew Member
Dairy Queen Grill & Chill
08.2025 - 01.2026
Crew Member
Dunkin' Brands
01.2025 - 04.2025
Crew Member
McDonald's
05.2023 - 06.2024
Dishwasher
Olive Garden
05.2021 - 12.2024
High School Diploma -
East Syracuse Minoa Central High School