Roselynn Corrado
Living Roots Winery
Corning,NY
11
years of professional experience
Knowledgeable service industry professional with solid background in wine tasting, serving, and customer service. Demonstrated keen attention to detail and excellent communication skills.
Skilled in customer service, wine knowledge, and sales. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to thrive in dynamic environments.
Work History
Tasting Room Associate
3 Months- Delivered guided wine tastings, sharing varietal notes, production details, and pairing recommendations.
- Organized tasting room operations, restocked wine, glassware, and service supplies for seamless guest flow.
- Managed point-of-sale transactions, processed orders, and maintained accurate guest purchase records.
- Recommended club memberships, wine shipments, and seasonal offerings to strengthen customer engagement.
Server
1 Year- Anticipated guest needs, resolved concerns promptly, and maintained positive dining experiences.
- Delivered attentive table service, accurately communicated orders to kitchen and bar staff.
- Coordinated section workflow, prioritized seating, and managed multiple tables efficiently.
- Processed payments accurately, balanced tabs, and handled cash and card transactions.
Hostess/Food Runner
7 Years 8 Months- Delivered exceptional dining service in a fine dining environment
- Supported kitchen operations by cleaning, prepping ingredients, and managing orders
- Greeted guests promptly and managed seating flow to maintain smooth dining room operations.
- Coordinated reservations and walk-ins, balancing table assignments with accuracy and professionalism.
Server
5 Months- Delivered attentive table service, taking accurate orders and relaying requests to kitchen staff.
- Presented menu items clearly, answered guest questions, and recommended dishes based on preferences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Barista
8 Months- Prepared specialty coffee beverages with consistent quality, speed, and attention to customer preferences.
- Maintained clean, organized workstation while following food safety and sanitation procedures.
- Monitored inventory levels and restocked supplies to support uninterrupted service during rush periods.
- Calibrated espresso equipment and adjusted grind settings for optimal extraction and flavor.
- Supported daily opening and closing procedures, including cash handling and equipment checks.
Education
Bachelor of Arts - Theater Arts
Graduated summa cum laude with a Theater Arts Degree.
Master of Arts - Clinical Mental Health Counseling
Skills
Wine knowledge
Food pairing
Guest service
Sales strategy
Diverse customer engagement
Attention to detail
Problem-solving
Adaptability to change
Teamwork and collaboration
Interpersonal communication
Conflict resolution
ADDITIONAL EXPERIENCE
- Committee for Social Justice
- Provost-charged committee currently working towards making social justice more intentional and defined in the academic life at SUNY Buffalo State.
- Scene Coaching - Corning Community College
- Hired to help support actors through challenging material in a recent production.
Timeline
Tasting Room Associate
Living Roots Winery
08.2026 - CurrentRead More
Server
Nickels Pitt BBQ
02.2023 - 02.2024Read More
Server
Hand and Foot
05.2021 - 10.2021Read More
Barista
Soulful Cup
11.2016 - 07.2017Read More
Hostess/Food Runner
The Cellar
07.2015 - 03.2023Read More
Buffalo State College
Bachelor of Arts from Theater Arts
Read More
Niagara University
Master of Arts from Clinical Mental Health Counseling
Read More