ROSIO GUTIERREZ
Ft. Pierce,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. I AM BILINGUAL I AN SPEAK AND READ FLUENTLY IN ENGLISH AND SPANISH .
Overview
15
15
years of professional experience
Work History
Cashier
Salvation Army Thrift Store
Vero Beach, FL
06.2023 - 11.2023
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cell Phone Sales Representative
Cricket Wireless
Vero Beach, FL
09.2015 - 01.2019
- Managed store displays ensuring that items were properly labeled and attractively presented.
- Attended training sessions to stay abreast of new technology trends related to cell phones and accessories.
- Worked closely with team members to ensure all customer requests were fulfilled quickly and accurately.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
- Demonstrated how to use new phone models and accessories.
- Created reports tracking daily sales figures along with inventory levels for management review.
- Assisted customers in selecting a phone plan that best suited their needs.
- Greeted customers, provided information about products and services.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
Sales Representative
Boost Moblie
FORT PIERCE, FLORIDA
10.2013 - 04.2015
- Managed store displays ensuring that items were properly labeled and attractively presented.
- Worked closely with team members to ensure all customer requests were fulfilled quickly and accurately.
- Operated cash register or POS system to receive payment by cash, check and credit card.
M&G LAUNDRY
CASHIER/WASHING ATTENDIENT
FORT PIERCE, FLORIDA
06.2010 - 09.2013
- Separated whites from colors during the sorting process.
- Kept work area neat, clean and organized at all times.
- Prepared invoices for completed orders based on customer requirements.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Maintained records of all laundry services provided in logbooks.
- Removed lint from dryer screens after each load.
- Provided excellent customer service at all times.
- Followed safety regulations while operating machinery.
- Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
- Folded dried articles neatly.
- Measured correct amount of chemicals required for each load.
Cashier
McDonald's
FORT PIERCE, Florida
08.2008 - 05.2010
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Skills
- Customer Assistance
- Returns processing
- Customer Service
- Payment Collection
- ID Verification
- Product Recommendations
- Cash Handling
- Cash Register Operation
- Drawer balancing
- POS Systems
- Payment Processing
- Guest inquiries
- Organizational abilities
- Credit and cash transactions
- Order Packaging
- Payment posting
- Money Handling
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
Salvation Army Thrift Store
06.2023 - 11.2023
Cell Phone Sales Representative
Cricket Wireless
09.2015 - 01.2019
Sales Representative
Boost Moblie
10.2013 - 04.2015
M&G LAUNDRY
CASHIER/WASHING ATTENDIENT
06.2010 - 09.2013
Cashier
McDonald's
08.2008 - 05.2010
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