Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roslyn Jordan

Detroit,MI

Summary

If you looking for someone who seeks and maintains a full-time Lead Sale position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Look no further. I'm Roslyn Jordan, offering to share 28 years of sales and customer service experience ready to add value to your company. Well-versed in processing accurate sales transactions and providing superior customer service. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintaining a high level of customer satisfaction by smoothly resolving customer requests, needs, and problems. A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy.

Overview

28
28
years of professional experience

Work History

Retail Sales Consultant

Comcast
1367 W. Eight Mile Rd
09.1998 - Current
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Maximized sales revenue through personalized recommendations and upselling techniques.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Streamlined store processes for improved efficiency and smoother day-to-day operations.

Education

Diploma -

Osborn High School, Detroit, Mi
E 7 Mile Rd
06.1995

Skills

  • Upselling Strategies
  • Customer Engagement
  • Handling Customer Complaints
  • Product Demonstrations
  • Customer Satisfaction
  • Product Recommendations
  • Sales Orientation
  • Collecting Payments
  • Purchase Recommendations
  • Excellent communication
  • Problem-solving
  • Stress management
  • Computer literacy
  • Conflict resolution
  • Goal setting
  • Active listening
  • Written communication
  • Verbal communication
  • Time management
  • Self-motivation
  • Reliability
  • Building rapport
  • Relationship building
  • Customer service
  • Telephone etiquette
  • Strategic planning
  • Cash handling
  • Product knowledge
  • Multitasking
  • Money Handling
  • Order Processing
  • Teamwork and Collaboration
  • Policy and Procedure Adherence
  • Cash Register Operation
  • Retail Sales
  • Customer Assistance
  • Store Opening and Closing
  • Meeting Sales Goals

Timeline

Retail Sales Consultant

Comcast
09.1998 - Current

Diploma -

Osborn High School, Detroit, Mi