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Dynamic professional with proven expertise at Publix in enhancing customer satisfaction and streamlining operations. Skilled in cash management and multitasking, effectively prioritizing tasks to boost productivity. Leveraged strong problem-solving abilities to resolve issues promptly. Adept at relationship building, fostering collaborative environments for improved workflow.

Accomplished Assistant Manager at QuikTrip, adept in financial management and fostering customer loyalty through exceptional service. Elevated customer satisfaction and streamlined cash handling processes, demonstrating prioritization and relationship-building prowess. Cultivated a positive work environment, leading to significant business growth and operational efficiency.

In the past years have gained experience in a number of fields through training and/or schooling.

  With working with the public I have gained sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable services.
  As a Data Entry Supervisor I have gained experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
  As being a Cashier I learnt experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.


To secure a maintenance technician or clerical position with a growing company.
A maintenance professional with commitment to high standards and achieving results. Proven expertise in performing routine inspections and preventive maintenance to ensure facility safety and functionality. Known for strong team collaboration, adaptability, and reliability. Skilled in electrical, plumbing, and HVAC systems.
Experienced with troubleshooting and repairing wide range of building systems. Utilizes diagnostic tools and techniques to pinpoint and resolve issues efficiently. Knowledge of maintaining safety standards and adhering to regulatory guidelines.

Accomplished Front End Manager with a proven track record at Big Lots Stores, Inc., enhancing customer satisfaction and streamlining operations. Expert in cash management and operations management, coupled with exceptional skills in building customer relationships and employee supervision. Achieved significant reductions in transaction discrepancies, demonstrating reliability and a focus on continuous improvement.
Developed strong organizational and administrative skills in fast-paced office environment, maintaining accurate records and ensuring smooth operations. Transitioning into new field with focus on leveraging communication and multitasking abilities. Driven to contribute to team efficiency and overall success in dynamic setting.
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Rosmery Castro

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Clerk

High School Diploma -

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