Rosmery Tejeda
Orlando,FL
Summary
I am a current Valencia college student and am working on my associate's degree. The goal is to become a labor and delivery nurse. My past experiences are all in the food industry so I hold a good amount of knowledge on how to interact with people and provide what they ask for. My strengths are harmony, consistency, adaptability, positivity, and relator.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
TGI Fridays
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Dennys Restaurant
06.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Team Member
Pizza Hut
10.2020 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Prepped pizza dough to have it ready for use
- Packaged up food products to give out to customers
- Cashed out customers and made sure they were pleased with the service
- Addressed and resolved customer complaints in a polite and professional manner.
- Operated register to process payments and collect cash payments for order totals.
Education
Associate of Science - Nursing
Valencia College
Orlando, FL01.2027
Skills
- Daily Specials Memorization
- Safe Food Handling
- Supply Restocking
- High-Volume Dining
- Cash Handling
- Suggestive Selling
- Menu Memorization
- Food Running
- Guest Engagement
Certification
- BLS certified
- EKG certified
Languages
Spanish
Native or Bilingual
Timeline
Server
TGI Fridays
05.2022 - Current
Server
Dennys Restaurant
06.2021 - 05.2022
Team Member
Pizza Hut
10.2020 - 06.2021
Associate of Science - Nursing
Valencia College
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