Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Rossana Stephany Rossal Rosales

San Francisco,CA

Summary

Customer service with 8+ years of experience, dealing with people everyday.

I'm very responsible, perseverance, always on time and easy going.

I really want this job. I would like to have new beginnings, new opportunities, learn new things.

Overview

10
10
years of professional experience

Work History

Driver

Lyft
San Francisco
07.2016 - Current

Driver

Uber
Oakland, CA
06.2016 - Current

Seller Support Associate

Gadgetronics Pier 39
PIER 39 San Francisco
02.2015 - 03.2016
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Seller Support Associate

Marshalls Department Store
760 Market St San Francisco
02.2014 - 01.2015
  • Worked extensively with other departments, utilizing resources to provide seller support.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Diploma -

Mission High School
San Francisco
05.2011

Skills

  • Customer Service
  • Multitasking
  • Problem Solving
  • Positive Attitude
  • Customer Assistance
  • Meeting Sales Goals
  • Sales Floor Organization
  • Organizational Skills

References

Name: Leslie Orozco

Phone Number: 510-561-4791

Email: lorozco@grameenamerica.org

Languages

English
Spanish

Timeline

Driver

Lyft
07.2016 - Current

Driver

Uber
06.2016 - Current

Seller Support Associate

Gadgetronics Pier 39
02.2015 - 03.2016

Seller Support Associate

Marshalls Department Store
02.2014 - 01.2015

Diploma -

Mission High School
Rossana Stephany Rossal Rosales