Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles RouthROUTH

powder springs,Georgia

Summary

Dynamic professional with a proven track record in customer service and problem resolution at Allstate Insurance. Skilled in time management and workplace safety, I excelled in building strong client relationships and ensuring timely policy renewals. Committed to delivering exceptional service and fostering trust through effective communication and reliability.

Overview

2026
2026
years of professional experience

Work History

Department Supervisor

Outfront Outdoor Advertising

Driver

Eco-clean Austell Georgia
Austell, GA
2018 - 06.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Shuttle Driver

Cobb County Georgia
Austell, GA
09.2017 - 10.2018
  • Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
  • Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
  • Maintained clean and neat shuttle for passenger comfort.
  • Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
  • Transported customers to and from Location.
  • Handled emergency situations calmly and efficiently, ensuring the safety of all passengers on board.
  • Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns.
  • Ensured passenger safety by adhering to company protocols and traffic regulations during transit.
  • Displayed excellent problem-solving abilities when faced with unexpected route detours or closures due to construction or accidents.

Auction Driver

Manheim Auto Auction
Atlanta, Georgia
11.2016 - 10.2017

Move cars and trucks to various departments for pre-auction service and inspection. On auction day, drive vehicles in a safe and organized manner through the auction building.

State License, PNC Insurance Agent

Allstate Insurance
Atlanta, Georgia
02.2012 - 09.2016
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Education

HVAC Certificate

Oak Ridge High School
Orlando, FL
07.2010

Skills

  • Customer service
  • Problem resolution
  • Workplace safety
  • Problem-solving
  • Customer relations
  • Time management

Timeline

Shuttle Driver

Cobb County Georgia
09.2017 - 10.2018

Auction Driver

Manheim Auto Auction
11.2016 - 10.2017

State License, PNC Insurance Agent

Allstate Insurance
02.2012 - 09.2016

Department Supervisor

Outfront Outdoor Advertising

Driver

Eco-clean Austell Georgia
2018 - 06.2025

HVAC Certificate

Oak Ridge High School
Charles RouthROUTH