Rowdy Smith Jr
Des Moines,IA
Summary
Crew member with expertise in cash handling and time management, dedicated to enhancing guest experiences through effective teamwork and attention to detail. Proven track record in customer service, training new staff, and executing accurate cash transactions, leading to improved service efficiency. Dependable professional with strong critical thinking, problem-solving, and organizational skills, contributing to team success in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Fazolis
Des Moines, Iowa
09.2024 - Current
- Facilitated customer menu selections to enhance satisfaction levels.
- Collaborated with team members to optimize service flow and efficiency.
- Executed accurate cash register transactions, ensuring efficient payment processing.
- Organized inventory and stocked supplies in storage areas for operational readiness.
- Trained new crew members on safety practices and operational procedures.
- Performed cashier duties, including taking orders and managing payments.
- Completed opening and closing tasks, such as setting up workstations and cleaning surfaces.
- Maintained cleanliness of restaurant area by sweeping floors and emptying trash.
Host
Giordano's
West Des Moines, Iowa
08.2023 - 08.2024
- Optimized reservation system to ensure efficient seating arrangements and guest satisfaction.
- Communicated daily specials clearly, enhancing the dining experience for all guests.
- Maintained pristine cleanliness of dining area and host station for welcoming ambiance.
- Collected guest information to manage seating arrangements effectively and minimize wait times.
- Accurately provided estimated wait times, ensuring transparency and guest comfort.
- Scheduled reservations strategically, notifying staff of large groups for seamless preparation.
Education
High School Diploma -
Theodore Roosevelt High School
Des Moines Iowa05-2027
Skills
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Inventory management
- Reservation handling
- Cash handling
- Staff training
- Sanitation practices
- Stock organization
- Table setting
- Task prioritization
- Multitasking skills
- Crew leadership
- Food preparation
Timeline
Crew Member
Fazolis
09.2024 - Current
Host
Giordano's
08.2023 - 08.2024
High School Diploma -
Theodore Roosevelt High School