Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxanne Pierre

Brooklyn

Summary

Detail-oriented Licensed Esthetician dedicated to creating relaxing, results-focused experiences. Expertise in strong guest relations and problem resolution capabilities, enhances client satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Sales Associate

Glossier
New York
05.2025 - Current
  • Collaborated with team members to achieve sales goals and enhance customer service.
  • Educated customers about skincare routines and product benefits effectively.
  • Provided accurate information about products, prices and services.

Front Desk Manager

Immersive Gamebox
New York
04.2024 - 08.2025
  • Managed guest check-in and check-out procedures, reservations, and payments.
  • Coordinated booking schedules and managed guest inquiries to enhance guest satisfaction.
  • Executed cashier duties including processing payments, balancing accounts, and resolving discrepancies to maintain financial accuracy.

Keyholder/Front Desk Receptionist

Leap Inc
New York
11.2022 - 03.2024
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Education

600 hours Esthetic Course -

Brittany Beauty Academy
Brooklyn, NY
09-2026

Skills

  • Retail sales
  • Product knowledge
  • Clienteling
  • Social media marketing
  • Contact follow-up
  • Problem resolution
  • Exceptional customer service
  • Guest relations

Timeline

Sales Associate

Glossier
05.2025 - Current

Front Desk Manager

Immersive Gamebox
04.2024 - 08.2025

Keyholder/Front Desk Receptionist

Leap Inc
11.2022 - 03.2024

600 hours Esthetic Course -

Brittany Beauty Academy
Roxanne Pierre