Detail-oriented Licensed Esthetician dedicated to creating relaxing, results-focused experiences. Expertise in strong guest relations and problem resolution capabilities, enhances client satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Sales Associate
Glossier
New York
2025.05 - Current
Collaborated with team members to achieve sales goals and enhance customer service.
Educated customers about skincare routines and product benefits effectively.
Provided accurate information about products, prices and services.
Front Desk Manager
Immersive Gamebox
New York
2024.04 - 2025.08
Managed guest check-in and check-out procedures, reservations, and payments.
Coordinated booking schedules and managed guest inquiries to enhance guest satisfaction.
Executed cashier duties including processing payments, balancing accounts, and resolving discrepancies to maintain financial accuracy.
Keyholder/Front Desk Receptionist
Leap Inc
New York
2022.11 - 2024.03
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.