Roxanne Risley
Willington
Summary
Knowledgeable Barista with proven track record in overseeing daily operations and ensuring top-notch customer service. Successfully managed team dynamics and streamlined processes to enhance efficiency. Demonstrated leadership and communication skills, fostering collaborative and productive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Starbucks
10.2022 - Current
- Prepared and served high-quality coffee, tea drinks, and food items, ensuring adherence to company standards.
- Properly handle and maintain equipment
- Handled customer orders, queries, and complaints efficiently and courteously, maintaining a positive customer experience.
- Accurately handle cash and credit card payments
- Serve customers quickly and efficiently
- Demonstrate a thorough understanding of all the menu offerings
Veterinary Assistant
River Road Veterinary Center
05.2022 - 11.2022
- Perform cleaning duties in patient rooms and throughout the hospital
- Restocking all rooms and locations with the appropriate materials
- Answering phones and checking clients in/out at the front desk
- Feeding and caring for all dog and cat boarders, and assisting technicians care for hospitalized patients
- Assisting technicians prepare for surgeries and monitoring
- Preparing vaccinations to be administered by veterinarians
Admissions Team Lead
Six Flags New England
03.2019 - 10.2021
- Market different tickets and memberships to customers planning to purchase admission
- Sell passes and tickets
- Season pass customer service
Education
Bachelor of Sciences - Animal Science
University of Connecticut
Storrs, CT05.2025
High School - Animal Science Major
Smith Vocational And Agricultural High School
Northampton, MA06.2021
Skills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Product upselling
- Shift scheduling
Certification
- OSHA10 General Industry Certification
- American Heart Association First Aid/CPR
Timeline
Barista Shift Supervisor
Starbucks
10.2022 - Current
Veterinary Assistant
River Road Veterinary Center
05.2022 - 11.2022
Admissions Team Lead
Six Flags New England
03.2019 - 10.2021
- OSHA10 General Industry Certification
- American Heart Association First Aid/CPR
Bachelor of Sciences - Animal Science
University of Connecticut
High School - Animal Science Major
Smith Vocational And Agricultural High School
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