ROXANNE VOLD
Shafer,MN
Summary
Professional Business Development Executive that brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in driving Behavioral Health industry success.
Overview
26
26
years of professional experience
Work History
Vice President of Business Development
American Addiction Centers
Brentwood, TN
03.2018 - Current
- Established and maintained highly effective relationships with clients and industry partners to drive growth and census.
- Built and developed high-performing, results oriented sales team by driving effective onboarding, on-going training, retention with strong remote culture (60 remote employees). Had growth of 20% over YOY revenue and targets for past 5 years.
- Identified strategic priorities and opportunities for team, oversee objectives, key results and ensure focus is on highest impact strategies that impact revenue.
- Provided analytics, reporting including forecasting, pipeline analysis and QOQ, YOY reports, performance to quota, performance and conversion rates.
- Analyze and designate target markets to support the existing team and also grow new identified roles in the BD team.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Continually driving referral development from the initial conversations, through admissions and discharge planning to continue to strengthen our relationships.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
VP of Sales
SOBER GRID
02.2017 - 10.2017
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Developed sales strategy based on research of consumer buying trends and market conditions to build strategic plan for growth of enterprise product.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales by 20%.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Executive Director
Hazelden Betty Ford Foundation
07.1998 - 10.2016
- Directed hiring, training and performance evaluations for marketing, sales and customer relations staff and supervised their daily activities and use of sales CRM system and procedures.
- Worked in partnership with colleagues across departments to define, design, and deliver quarterly KPI's and strategies to achieve the P& L agreed upon business goals and revenue.
- Developed and nurtured cross functional partnerships across entire organization to help drive revenue growth.
- Provided elevated customer experience to generate loyal clientèle in healthcare industry
- Develop application strategy and manage development pipeline for improvements to sales process
- Champion transformation efforts through effective field communication and change management activities
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Formulated and executed strategic initiatives to improve product offerings.
- Achieved 15 million + in product and enterprise sales through my sales team for 5 years plus. Continued growth trajectory of 25% plus each year.
Education
Master of Science - Organizational Leadership
University of Minnesota - Twin Cities
2026
Bachelor of Science - Business
University of Wisconsin
1992
Skills
- Strategic planning and leadership
- Negotiation, persuasion, and communication
- Data-driven decision-making
- Relationship Management
- Partnership Development
- Sales Pipeline Management
- Revenue Generation
- Cross-Functional Collaboration
- Revenue goal/growth attainment
- Cross function team leadership
- Customer satisfaction and retention
- Recruiting and training top notch sales teams
- Sales Statistics Analysis
- Team building expertise
- Mentoring and Coaching
- Revenue and profit maximization
- New Business Development
- Market Trend Analysis
Timeline
Vice President of Business Development
American Addiction Centers
03.2018 - Current
VP of Sales
SOBER GRID
02.2017 - 10.2017
Executive Director
Hazelden Betty Ford Foundation
07.1998 - 10.2016
Master of Science - Organizational Leadership
University of Minnesota - Twin Cities
Bachelor of Science - Business
University of Wisconsin