Roxanne Woodward
Beloit,WI
Summary
Dynamic travel agent with expertise from R and D Travel, specializing in itinerary planning and client relationship building. Proven track record in enhancing customer satisfaction through tailored travel arrangements and exceptional service. Skilled in travel research and adept at managing high-volume environments, ensuring seamless logistics and memorable experiences for clients.
Overview
26
26
years of professional experience
Work History
Travel Agent
R and D Travel
03.2022 - Current
- Developed customized travel itineraries based on client preferences and budgets.
- Coordinated group travel arrangements, ensuring seamless logistics and timely communication with clients.
- Researched and evaluated travel destinations, providing clients with detailed information on attractions and accommodations.
- Managed client inquiries, delivering exceptional customer service and resolving issues efficiently.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
TLE Service Writer
Walmart
09.2021 - Current
- Provided exceptional customer service by advising on vehicle maintenance and repair options.
- Processed service orders efficiently using point-of-sale systems, ensuring accurate billing and inventory management.
- Coordinated with technicians to prioritize repairs and streamline workflow for timely vehicle servicing.
- Maintained up-to-date knowledge of automotive products and services to assist customers effectively.
Cashier
Walmart
06.2007 - 01.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at shift end.
- Provided exceptional customer service to enhance shopping experience.
- Assisted in training new cashiers on policies and procedures.
Home Health Aide
Home Health Services
03.2000 - 06.2005
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Developed and maintained strong relationships with clients, fostering trust and effective communication.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
High School Diploma -
Western High School
Las Vegas, NVSkills
- Itinerary planning
- Travel industry expertise
- High volume environments
- Travel research
- Travel arrangements
- Relationship management
- Hotel accommodations
- Client relationship building
Timeline
Travel Agent
R and D Travel
03.2022 - Current
TLE Service Writer
Walmart
09.2021 - Current
Cashier
Walmart
06.2007 - 01.2009
Home Health Aide
Home Health Services
03.2000 - 06.2005
High School Diploma -
Western High School