Summary
Overview
Work History
Education
Skills
reading
Timeline
Generic

Roza Fattakhova

Columbus,OH

Summary

Dependable volunteer worker well-versed in library policies and procedures. Willing to take on any task to help library staff and guests. Detail-oriented and resourceful with a steadfast nature. Library Volunteer motivated to help library patrons find items, assist workers with diverse tasks and keep collections organized. Assists with research, gathering materials and assisting with equipment issues. Proficient in Windows/Microsoft Office Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library records. Considered valuable and detail-oriented team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Cashier

Marshalls & HomeGoods
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Library Volunteer

Metropolitan Library
11.2020 - 07.2022
  • Conducted circulation and shelving duties, maintaining orderly, organized displays.
  • Performed basic book reshelving and obtained items from book drop.
  • Maintained clean, safe library environments for optimized customer comfort.
  • Located books, magazines and other materials quickly according to patron requests.
  • Created displays to promote library materials and services.
  • Greeted visitors, answered questions, and made book recommendations across subjects and genres.
  • Completed daily administration tasks for accurate, reliable records.
  • Processed new library collections, accurately cataloging and indexing materials.
  • Promoted library at special events and community gatherings.
  • Provided basic computer assistance to help patrons access needed resources.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.


Education

Kazan Public School
Kazan, Russia
06.2005

Skills

  • Customer Assistance
  • ID Verification
  • Customer Service
  • Written and Verbal Communication
  • Complex Problem-Solving
  • Customer Relations
  • Proficient in Windows/Microsoft Office
  • Inventory Management

reading

         Reading is my favourite hobby. I love reading from early childhood and still the book is always with me. I am well versed in world literature and I also love American writers. I love travel books and dramas. My favourite writer is Theodore Dreiser.

Timeline

Cashier

Marshalls & HomeGoods
06.2023 - Current

Library Volunteer

Metropolitan Library
11.2020 - 07.2022

Kazan Public School

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Roza Fattakhova