Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance work performance.
Overview
5
5
years of professional experience
Work History
BDC Representative
Penske Buick Gmc
12.2019 - Current
Developed strong business relationships to provide service and value beyond customer expectations.
Utilized consultative selling skills to identify key trends.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Answered average of 95 calls, and emails per day, addressing customer inquiries, solving problems and providing product information.
Made phone calls daily to establish contact with potential customers and set meetings with sales team and service department.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Youth Program Leader
Think Together, Inc
09.2017 - 12.2019
Followed code of conduct and employee handbook, supporting colleagues, sharing duties and actively participating in meetings.
Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members.
Organized special events and activities to boost youth engagement and improve lives of at-risk children.
Strengthened academic, social and physical education program offerings for area youth.
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Designed or used assessments to monitor student learning outcomes.