Ruben Castillo
El Paso,Texas
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Home Depot Inc
El Paso, TX
03.2021 - 10.2023
- Assisted customers with product selection, sizing and styling.
- Placed special orders or called other stores to find desired items.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Collected payments and provided accurate change.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
Education
Trade School - Welding
Western Technical College
El Paso, TX06-2022
Skills
- Retail Loss Prevention
- Promotional Support
- Contract Preparation
- Upselling
- Stocking and Receiving
- Merchandising Understanding
- Listening Skills
- Money Handling
- Exceptional Customer Service
- Flexible Schedule
Timeline
Sales Associate
The Home Depot Inc
03.2021 - 10.2023
Trade School - Welding
Western Technical College
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