Results-driven Dispatch Manager with expertise in workflow planning and fleet dispatching. Proven ability to enhance operational efficiency and optimize logistics operations.
Overview
11
11
years of professional experience
Work History
Dispatch Manager
HERD TRANSPORTATION
Miami, FL
01.2020 - Current
Coordinated daily dispatch operations to optimize delivery schedules and resource allocation.
Developed and maintained relationships with drivers, ensuring timely communication and issue resolution.
Implemented process improvements to enhance efficiency in logistics management and reduce delays.
Trained and mentored dispatch team members on best practices and operational protocols.
Analyzed route performance metrics to identify areas for improvement and cost savings.
Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
Driver
HERD TRASPORTATION
Miami, FL
03.2019 - 01.2020
Operated commercial vehicles to ensure timely and safe deliveries across designated routes.
Maintained accurate logs of vehicle inspections, mileage, and fuel usage for compliance purposes.
Navigated regional routes using GPS technology to optimize delivery efficiency and accuracy.
DRIVER
American Ambulance Service Inc.
Miami, FL
02.2015 - 07.2018
Navigated routes efficiently to ensure timely deliveries and customer satisfaction.
Conducted vehicle inspections and maintenance checks to uphold safety standards.
Collaborated with dispatch teams to optimize delivery schedules and reduce wait times.
Trained new drivers on company policies, safety regulations, and operational procedures.